Auto titles staffing

The auto titles manager asked the board to reconsider two deputy clerk positions, citing a two-month backlog of roughly 20,500 titles, population growth, fraud cases, and over 1,000 salvaged vehicles from the August hailstorm.

A title clerk of eight years said no line clerk has been added since 2013 despite 10,000 more residents, and she comes in most weekends to work the backlog.

A title clerk of about one year said she also works weekends and stays late to handle a backlog now about two months behind, and asked for the additional positions.

A title clerk with three years in the office described 50-person lines, three-hour waits, unanswered phones, and said with no added positions 'it's only gonna get worse.'

A hallway worker dealing with complaints said the kiosk shut down with 50 people in line and that residents are going to Laramie (the city) to get titles faster.